Insurance Claims

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Knowing the difference between a roof repair and a re-roof can be very difficult to the untrained eye, that is why we suggest getting in contact with one of our professional roofers as soon as you notice any problems.  If we believe there is enough damage to be an insurance claim, the next step is to contact your insurance provider. Our representatives will have your insurance phone numbers, and will help you through the whole process. We will make sure everything goes as smooth as possible.

After speaking with your insurance company, they will ask you a few questions about the damage, mention any interior damage that the roof may have caused as well. At this time they will assign you a Claim number. Be sure to write down this claim number, it will come in very handy throughout your roof replacement. Within 3-5 days and insurance adjuster will contact you to set up an appointment so he can take a look at your roof.

As soon as you have your claim number and appointment set, it is crucial you let us know this information. Your roofing professional will meet with the insurance adjuster and look over the roof with him.  We like to meet with the insurance adjuster for a couple reasons. Many times an adjuster will look at the roof and not see any damage. LSDG Roofing will be there to point out any spots that the adjuster may have missed.  Another reason we like to meet with the adjuster is to be able to communicate with him over any differences that we may see. It is much easier to go over these differences while we are at the house and have easy access to the roof. This will clear up any confusion that may occur in the long run.

The adjuster will either approve or deny the claim. If the roof is denied or he has given you a low settlement, this is where we can help get your roof either approved or more work done. If the roof is approved for a roof installation, then we move forward in the process and work will be able to begin very soon.

Here is more information to help you understand about Insurance Claims:

  • What to do if your claim is denied or offered a low settlement
  • Payment Process

If you ever have any questions, do not hesitate to ask us.  We are working for you!

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